Cloudflare, a content delivery network and domain name server (DNS) service, said on Tuesday that it was working on restoring its services after a global outage was reported.
Disruptions in internet access were widely reported today, as Cloudflare reported experiencing issues in its global network.
In an update on the situation posted at 6:09pm, it said: “We have made changes that have allowed Cloudflare Access and WARP to recover. Error levels for Access and WARP users have returned to pre-incident rates. We have re-enabled WARP access in London. We are continuing to work towards restoring other services.”
Cloudflare earlier said it was “aware of and investigating an issue” that was impacting multiple customers with widespread 500 errors, along with the Cloudflare dashboard and API application programming interface also failing.
NetBlocks, a global internet watchdog, also said that a wide range of online services were currently experiencing disruptions due to a technical issue affecting Cloudflare’s global network. It added that the incident was not related to “country-level internet disruptions or filtering”.
Downdetector showed that user reports from Pakistan indicated problems with Cloudflare, with complaints beginning around 4:10 pm. Problems were also reported with OpenAI, Amazon Web Services and Facebook.
Social media platform X was also down for thousands of users in the United States and worldwide, according to outage tracking website Downdetector.com.
There were more than 11,500 reports of issues with the social media platform as of 6:41am ET, according to Downdetector, which tracks outages by collating status reports from a number of sources.
It was not immediately clear whether the outages were related.
X and Cloudflare did not immediately respond to Reuters’ requests for comment.
Cloudflare had also reported a “widespread outage” in June 2022 and several popular websites were unreachable.
A DNS server is an address book that matches a website’s name (e.g. http://google.com) to its real IP (a set of numbers). For nationwide use, you need DNS servers that can handle a lot of traffic and respond fast.
